Best Web Hosting Help Page – Subdomains

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A subdomain is a subsection of your website that exists as a subdirectory in your public_html directory (Document Root directory.) Subdomains use a prefix in conjunction with the domain name. For example, if the registered domain name is example.com the subdomain will be prefix.example.com

 

To create a subdomain:

  1. Enter the desired prefix in the Subdomain field.

  2. Select the desired main domain from the pull-down menu.

  3. Enter the home directory for the subdomain into the Document Root field.Click Create.

    • This directory will be where files pertaining to the subdomain will be placed.

Warning: We strongly recommend that you do not use wildcard subdomains.

To open the subdomain’s main directory with the File Manager:

  • Click the link under Document Root that corresponds to the subdomain you would like to view in the File Manager.

Search Subdomains

You may also search through existing domains:

  1. Enter the search criteria into the Search field.

  2. Click Go.

Results matching your search criteria will populate the list.

Modify the document root for a subdomain

To modify the document root for a subdomain:

  1. Click the notepad icon corresponding to the subdomain you wish to manage. cPanel displays a new screen.

  2. Enter the new file path you would like to use as the document root in the available text field.

  3. Click Change.

Enable or disable subdomain redirection

To enable or disable redirection of a subdomain:

  1. Click the Manage Redirection link corresponding to the subdomain you wish to manage. Best Web Hosting Control Panel (cPanel) displays a new screen.

  2. If you wish to redirect the subdomain, enter the link you would like to redirect the subdomain to in the available text field.

  3. Click Save.

  4. To disable the redirect, click Disable Redirection.

Remove a subdomain

To remove an existing subdomain:

  1. Click the Remove link corresponding to the subdomain you would like to remove. Best Web Hosting Control Panel (cPanel) displays a new screen.

  2. Confirm that you would like to remove the subdomain by clicking Yes.

  3. To keep the subdomain, click No.